We're Here to Help
Have questions about Finally? Need assistance with your account? Our support team is ready to help you get the most out of your financial journey.
Quick Response Time
We typically respond to support inquiries within 24-48 hours during business days.
Common Questions
Quick answers to frequently asked questions
Is my financial data secure?
Yes! We use bank-level encryption (AES-256) and never store your bank login credentials. All bank connections are handled securely through Plaid.
How do I cancel my subscription?
You can cancel your subscription anytime through your Apple App Store account settings. Go to Settings → Apple ID → Subscriptions → Finally → Cancel.
Can I delete my account and data?
Absolutely. You can request account deletion by emailing us at support@zbgcllc.com. We'll process your request and remove your data within 30 days.
Which banks are supported?
Through our partnership with Plaid, Finally supports over 12,000 financial institutions in the United States, including most major banks and credit unions.